Terms of Service for Dalton’s Towing & Recovery

Effective Date: 10-15-2019

Welcome to Dalton’s Towing & Recovery (“we,” “us,” or “our”). These Terms of Service govern your use of our website and the services we provide. By accessing our website or using our services, you agree to these terms. If you do not agree, please do not use our website or services.

1. Services Provided

Dalton’s Towing & Recovery offers towing, roadside assistance, and related services in Louisville, KY, and surrounding areas.

Specific services include but are not limited to:

• Towing (local and long-distance)

• Vehicle Recovery

• Lockout Assistance

• Jump-Starts

• Tire Changes

• Fuel Delivery

2. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when requesting services.

• Ensure your vehicle is safe to tow or service, including securing loose items and ensuring no hazards are present.

• Pay for services rendered promptly as per the rates provided.

3. Payment Terms

• Payment is required at the time of service unless otherwise agreed upon.

• Accepted payment methods include cash, credit/debit cards, and other methods as communicated by us.

• All service fees are non-refundable unless otherwise stated.

4. Limitations of Liability

While we strive to provide excellent service, the following limitations apply:

• Dalton’s Towing & Recovery is not liable for damages to your vehicle resulting from pre-existing conditions, improper maintenance, or hazards unrelated to our services.

• We are not responsible for delays or failure to provide services caused by circumstances beyond our control, such as traffic, weather, or mechanical issues.

• Use of our website and services is at your own risk. We are not responsible for any loss, damage, or injury resulting from your use of our website or services.

5. Cancellations and Refunds

• Cancellations must be made before a technician is dispatched. Once a technician is en route, cancellation fees may apply.

• Refunds are issued at our discretion in cases of service errors or other valid reasons.

6. Prohibited Activities

When using our website or services, you agree not to:

• Misrepresent information or request services under false pretenses.

• Attempt to harm, disrupt, or interfere with our website or service operations.

• Use our services for illegal purposes.

7. Intellectual Property

All content on our website, including text, images, logos, and service descriptions, is the property of Dalton’s Towing & Recovery. Unauthorized use, reproduction, or distribution of this content is prohibited.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review it to understand how we handle your information.

9. Disclaimers

• All services are provided “as is” without any guarantees or warranties unless explicitly stated.

• We do not guarantee that our website will be error-free or uninterrupted.

10. Dispute Resolution

In the event of a dispute, we encourage resolution through direct communication. If unresolved, disputes will be handled under the laws of the State of Kentucky.

11. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on our website. Continued use of our website or services constitutes acceptance of the revised terms.

12. Contact Information

If you have questions or concerns about these Terms of Service, please contact us:

Dalton’s Towing & Recovery

Louisville, KY

Phone: 502-830-7648

Email: daltonstowinginc@gmail.com

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service.